Shipping Policy
A Legal Disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.
Shipping Policy - The Basics
At Love’s Jewels by Donna Ashbaugh, each piece is handcrafted with care and purpose. We are a small artisan business, and many of our products are custom-made or require personalized touches. This Shipping Policy outlines our processing times, shipping methods, and other important information related to your order.
What to Include in the Shipping Policy
At Love’s Jewels by Donna Ashbaugh, each piece is handcrafted with care and meaning. We are a small artisan business, and many of our items are custom-designed or hold sentimental value. This Shipping Policy outlines the expected timelines and methods for delivery, so you know exactly what to expect when placing an order with us.
What to Include in the Shipping Policy
1. Delivery Timeframes
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In-Stock Items: Orders placed for in-stock items will typically arrive within 7 to 14 business days from the date of purchase, depending on your location and selected shipping method.
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Custom Orders & Memorial Jewelry: Custom pieces, including our Memorial Collection and repurposed heirloom jewelry, may require additional time for creation. Once we confirm the design with you, we will provide an estimated completion and delivery timeframe.
2. Shipping Carriers
We ship using trusted carriers to ensure safe delivery:
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United States Postal Service (USPS)
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UPS (United Parcel Service)
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FedEx
Once your order ships, you will receive a tracking number via email.
3. Shipping Costs
Shipping charges are calculated at checkout based on your shipping address and the current rates of the selected carrier.
Special requests or bulk orders may incur additional fees, which will be discussed before processing.
4. U.S. Shipping Only
Currently, we ship orders within the United States only. If you are interested in international delivery, please contact us directly to discuss possible accommodations and costs.
5. Shipping Delays
While we strive to meet all delivery estimates, occasional delays can happen due to:
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Weather events or natural disruptions
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Carrier issues
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High seasonal volume
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Supply limitations for certain materials or beads
If your order is delayed, we will notify you promptly and keep you updated along the way.
6. Customer Responsibility
Please ensure your shipping address is correct before submitting your order. Love’s Jewels is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If a package is returned due to an incorrect address, the customer may be responsible for reshipment costs.
Contact Us
If you have any questions about shipping, timelines, or order status, feel free to reach out.
Email: lovesjewels123@gmail.com
